Think of your brain as a computer and your mind as the software, the apps you run on it.

My request for support from the software vendor required me to enter the current version I was running. It was This meant I was running the second revision of the second revision of the third revision of the eighth version.

This country’s post-pandemic environment is being referred to as America 2.0. It could also be Brazil 2.0, UK 2.0, India 2.0 for our readers there. We will be different; but will it be an upgrade? If it is an upgrade, how many revisions will you need to complete before you have a new normal that satisfies you?

Whenever any software program changes, some users still prefer the old way it was running. That will be the same in the post-pandemic world. In many ways, the old way may no longer be an option until some revisions are made.

Some of our seemingly “essential” capabilities include:

·        Gathering in large numbers

·        Fully stocked shelves

·        Access to favorite shops and restaurants

·        Automatic upgrades on flights (I just learned this yesterday)

We will survive. However, on the spectrum of Surrendering > Surviving > Thriving, where do you want to be? Where do you plan to be? Where do the people that you influence want to be? And what are your plans to encourage them?

Helping others is the best way to help ourselves. It keeps us from focusing on ourselves and what we want. It helps put things in perspective. We feel valued and appreciated. But what is the best way for you to help others when you don’t know what they want? When you don’t know what America 2.1 or 2.2 will be? We can at least encourage them.

We are all in this together. Encouraging them on their journey will facilitate their ability to determine what they want next and how to achieve it. This will be the Golden Rule playing out. They will learn as we learn and we will learn as they learn.

Optimism and pessimism feed on themselves; they reproduce naturally and virally when nurtured. The roots that cause either of them to grow are the thoughts deep in our minds. The longer we remain either optimistic or pessimistic, the longer it will take to change.

Here is how it works:

“Thoughts always precede actions. Repeated actions create habits. Recurrent habits create character.”

Your character is either optimistic or pessimistic. Neither is permanent. To reinforce your optimistic nature or to change from pessimistic to optimistic, do this. Do not think about this, argue with this,

DO this:

1.      Encourage others. Remember what our mothers said, “If you cannot say something nice, do not say anything at all.” We are all looking for people who have ideas that will move us forward. Sometimes one idea will prompt another because whenever two minds come together, a third mind is created. Be an encourager and you will attract encouragers.

2.      Fake it until you make it. I am usually against this philosophy except when it comes to forcing ourselves into a new mindset. Rather than living life as you know it, live it as you would like for it to be – within reason. The people, media, and other resources you invite into your life can make the difference in your success. Use phrases like:

a.      “I let go of __________” (Old ways of doing, pride, having to be right, etc.)

b.      “I am ____________ ” (As successful as I choose to be, capable of better, etc.)

3.      Change from self-centered to self-aware. Acknowledge that your strengths and weaknesses are about the same as everyone else’s. There are no extraordinary people; there are only ordinary people who are perceived to be extraordinary. Encouragers are seen as extraordinary; pessimists are not.

4.      Maintain an attitude of positive expectations. Be realistic. Listen to as many sides of each issue as you can. You will learn that it is probably not as dire or promising as some would say. Find the truth.

There is one person, and maybe only one person, who can help you reach your 2.0 potential. A useful tool for finding this person is a mirror. Hold it in your hand and look into your eyes. Ignore everything else like the wrinkles and blemishes you think other people notice. Stare into your eyes.

Those eyes have loaded at least a centillion (10 followed by 303 zeroes) lines of code into your mind. Your mind has been programmed since birth based on your education, experiences and environment. Most of that information came through your eyes. Somewhere in all of those messages are the ones that have tried to limit you and others that can continue to inspire you.

The COVID-19 lockdown in the UK began with a forecast from an Imperial College program that was promoted by a person who actually violated the lockdown himself for nefarious reasons. The program consists of 15,000 lines of code [your Google Chrome browser is 6.6 million lines], is so dated that modern computers cannot run it and produces different results in consecutive runs with the same input data.

Our minds do not uninstall the old programs. They are still there. When we choose to ignore the new programs and go back to the old ones, we usually have lesser, inconsistent results.

The point is, who are you listening to? Nobody has all the answers or even all of the best answers. Choose multiple resources you think you can trust who have divergent opinions.

Then, turn to that person in the tool, the mirror, and think, really think, about your best path to your 2.0. You can think of the mistakes you’ve made or you can recall the obstacles you have overcome in the past. You can focus on what you have or you can envy what others have that you don’t. After all, optimism and pessimism are choices.

With customers buying in new and different ways, this is a perfect time to embrace our new Corporate Sales Training Program and our new course “Kaizen for Sales.” Contact for details or visit this link.

For more than thirty years Chuck Reaves, CSP, CPAE, CSO has been developing forward-leaning sales processes, technologies and leadership principles to help organizations raise their prices and their volumes simultaneously.

Photo source